What Happens If the DriveTest Examiner Makes a Mistake in Ontario?

If you believe the examiner gave incorrect directions, scored an error unfairly, or behaved inappropriately during the test, the best time to raise the issue is immediately after the test at the DriveTest centre. Ask the examiner to explain the specific errors on your score sheet. If you remain unsatisfied with the explanation, request to speak with the DriveTest centre supervisor before leaving the building.

If you are not satisfied with the supervisor's response on the day, you can file a formal complaint with DriveTest.

It is important to have realistic expectations. DriveTest rarely overturns road test results based on candidate complaints alone. The examiner's professional assessment carries significant weight. Results are more likely to be reviewed if there is evidence of a procedural error, examiner misconduct, or a documented administrative mistake. A general disagreement with the examiner's judgment is typically not sufficient to change a result.

If your complaint is not resolved in your favor and you believe you were driving correctly, the most productive response is to rebook your test after the mandatory 10-day waiting period. Use your score sheet, regardless of whether you agree with it, as a guide for focused practice. Many candidates who believe they were unfairly failed pass comfortably on their next attempt.