You can cancel a DriveTest appointment online at drivetest.ca or by calling DriveTest at 1-888-570-6110. To avoid losing your fee, you must cancel at least 48 hours before your scheduled appointment. Cancellations made with less than 48 hours notice forfeit the test fee.
Key Facts
- Cancel online at drivetest.ca as soon as you know you cannot attend
- Call 1-888-570-6110 if you cannot access the website
- Cancellations 48+ hours before test: fee retained as a future credit
- Cancellations under 48 hours or no-shows: fee is forfeited
- After cancelling, rebook immediately to avoid long wait times
In this article
How to Cancel Your DriveTest Appointment
You can cancel or reschedule your DriveTest appointment in two ways. The easiest method is online through the DriveTest website at drivetest.ca. Log in to your account, navigate to your upcoming appointments, and select the cancel or reschedule option. Alternatively, you can call DriveTest customer service at 1-888-570-6110 during business hours.
The 48-Hour Cancellation Rule
Ontario's DriveTest centres require at least 48 hours advance notice to cancel or reschedule without penalty. If you cancel with 48 or more hours to go, your fee is retained as a credit toward a future booking. If you cancel with less than 48 hours notice, or simply do not show up, you forfeit your road test fee entirely and must pay again when rebooking.
What to Do If You Need to Cancel Last Minute
If a genuine emergency prevents you from cancelling in time, DriveTest does not have a formal hardship exception policy. However, some centres may show flexibility if you contact them directly with documentation. In general, plan ahead and cancel as soon as you know you cannot make the appointment.
- Cancel online at drivetest.ca as soon as you know you cannot attend
- Call 1-888-570-6110 if you cannot access the website
- Cancellations 48+ hours before test: fee retained as a future credit
- Cancellations under 48 hours or no-shows: fee is forfeited
- After cancelling, rebook immediately to avoid long wait times
What Happens After You Cancel
After a valid cancellation (48+ hours in advance), your payment is kept on file as a credit and you can rebook at any available time. DriveTest booking windows are available up to 90 days in advance, so rebooking quickly gives you more date options. If you forfeited your fee, you will need to pay a new fee when rebooking.
Related Questions
How Do I Reschedule a DriveTest Appointment in Ontario?
Rescheduling a DriveTest appointment is done online at drivetest.ca or by phone. If you cancel or reschedule at least 48 hours before your test, there is no fee. Cancelling with less than 48 hours notice results in a cancellation fee equal to the test cost.
Read answerWhat Happens If You Cancel a Road Test Last Minute in Ontario?
If you cancel your Ontario road test with less than 48 hours notice, you forfeit your road test fee. DriveTest does not issue refunds for late cancellations or no-shows. You must pay the full road test fee again when you rebook your next appointment.
Read answerHow Far in Advance Can You Book a DriveTest Appointment in Ontario?
You can book a DriveTest appointment up to 90 days in advance online at drivetest.ca. Booking early is strongly recommended, especially at busy GTA centres where test slots can fill up weeks ahead. You can also book by phone at 1-888-570-6110.
Read answerWhat Is the Road Test Score Sheet in Ontario?
The Ontario road test score sheet is the evaluation form the examiner uses to record your performance during the drive. It is divided into categories including observation, speed management, space management, lane usage, and vehicle control. After the test, you receive a copy showing where errors were marked.
Read answerHow to Handle a Mistake During a Driving Test
If you make a mistake during your driving test in Ontario, stay calm and keep driving safely. One error rarely fails a test unless it is a critical or dangerous action. Panicking after a mistake often leads to more errors. Focus on the rest of the test and continue driving as well as you can.
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